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3.9 | 71 Reviews

Regal Pellet 500 Smoker & Grill

Broil King 496051

Features

  • HOPPER SIZE 22 LBS
  • TOTAL COOKING SPACE 865 SQ. IN.
  • MAX/ MIN OPERATING TEMP 600F / 200F
  • CAST IRON COOKING GRIDS 5 PIECE

Quick Specs

  • Type: Pellet BBQ
  • Energy Star Rated: No

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ASH MANAGEMENT SYSTEM

A clean burn pot ensures consistent performance and sifts ash easily into the ash catcher, which forms part of the Pellet Grill

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PELLET HOPPER

The Regal Pellet Grill's high-capacity 22 lb (10 kg) pellet hopper holds an entire bag of pellets, plus the roughly 2 lbs that you may have left over from your last cookout. On the back of the hopper you'll find the dump-out access hatch from where you can easily empty out the pellets when you want to change up the flavor, or simply to prepare for long-term storage of your grill.

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MEAT PROBES

Two stainless steel electronic meat probes connect directly to the Broil King® controller allowing you to monitor not only the grill temperature but also the temperature of the food you're cooking. Watch the progress on the digital control screen or Broil King® app!

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REGAL DIGITAL CONTROLLER

Featuring a deluxe, WiFi and Bluetooth®-enabled appliance control panel, the Broil King® pellet grill is at the command of your fingertips. It displays the current and target temperatures for the pellet grill as well as two temperature probes. Three integrated quick-set buttons enable you to easily select a smoke, roast or grill setting while appliance-style toggle buttons let you select the temperature in either broad, 10-degree increments, or more precise, 1-degree increments. The ultra-bright, angled back-lit screen is designed to be easy to read during the day or at night.

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HEAVY-DUTY BURN POT

The heavy-duty stainless burn pot is designed to let your Broil King® pellet grill reach a scorching 600°F (350°C); perfect for searing steak. The burn pot's venting system quite literally generates a small cyclone of searing fire. To take the heat while delivering the best possible performance, the burn pot is crafted from extra-thick stainless steel and has an overall diameter of 3.5 inches (8.89 cm).

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PREMIUM ROTISSERIE KIT

Combined with the powerful 15,000 BTU stainless steel rear burner, the Broil King® rotisserie is perfect for slow roasting even large cuts of meat. The kit includes a sturdy spit rod, two heavy-duty meat forks, a unique counter-balance mechanism, and a powerful motor with an auto-reverse function. Use the incredible range of control to get the perfect golden brown results.

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PELLET GRILL APP

Download the Broil King® app for the full Broil King® pellet grilling experience. The app lets you control your grill from anywhere so you can set target cooking temperatures, start cooking programs, and even browse pellet grill recipes and FAQ's. All Broil King® Pellet Grills are Bluetooth® and WiFi-enabled, extending your signal range from your backyard to the lumber yard. If you have a cellular signal, your pellet grill is just the touch of a button away.

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Porcelain-Coated Cast Iron Cooking Grids

These grids are made from cast iron and coated with a matte, porcelain finish. They hold heat effortlessly and deliver the best sear marks for the perfect steak. On the opposite side of the grids you'll see V-shaped channels that are designed to channel drippings into the drip tray.

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WHY ARE PEOPLE RAVING ABOUT SMOKE PELLET GRILLS?

The Smoke Pellet XL Pro pellet grill body is constructed from 2mm (14 gauge) steel, has 625 Sq.in. (4,032 Sq.cm.) of primary cooking surface, 200 Sq.in. (1,290 Sq.cm.) secondary cooking surface and heavy duty cast iron cooking grids. The Wifi and Bluetooth enabled digital controller provides enhanced temperature control to smoke, roast or sear. The controller display panel is the easiest to read while grilling, check the competition. This innovative product comes fully equipped with a powerful auger, 22-lb capacity pellet hopper, removable grease management system, unique ash management system, deluxe rotisserie kit, 2 electronic meat probes, and base storage and side shelf.

Watch Video

ASH MANAGEMENT SYSTEM A clean burn pot ensures consistent performance and sifts ash easily into the ash catcher, which forms part of the Pellet Grill

PELLET HOPPER The Regal Pellet Grill's high-capacity 22 lb (10 kg) pellet hopper holds an entire bag of pellets, plus the roughly 2 lbs that you may have left over from your last cookout. On the back of the hopper you'll find the dump-out access hatch from where you can easily empty out the pellets when you want to change up the flavor, or simply to prepare for long-term storage of your grill.

MEAT PROBES Two stainless steel electronic meat probes connect directly to the Broil King® controller allowing you to monitor not only the grill temperature but also the temperature of the food you're cooking. Watch the progress on the digital control screen or Broil King® app!

REGAL DIGITAL CONTROLLER Featuring a deluxe, WiFi and Bluetooth®-enabled appliance control panel, the Broil King® pellet grill is at the command of your fingertips. It displays the current and target temperatures for the pellet grill as well as two temperature probes. Three integrated quick-set buttons enable you to easily select a smoke, roast or grill setting while appliance-style toggle buttons let you select the temperature in either broad, 10-degree increments, or more precise, 1-degree increments. The ultra-bright, angled back-lit screen is designed to be easy to read during the day or at night.

HEAVY-DUTY BURN POT The heavy-duty stainless burn pot is designed to let your Broil King® pellet grill reach a scorching 600°F (350°C); perfect for searing steak. The burn pot's venting system quite literally generates a small cyclone of searing fire. To take the heat while delivering the best possible performance, the burn pot is crafted from extra-thick stainless steel and has an overall diameter of 3.5 inches (8.89 cm).

PREMIUM ROTISSERIE KIT Combined with the powerful 15,000 BTU stainless steel rear burner, the Broil King® rotisserie is perfect for slow roasting even large cuts of meat. The kit includes a sturdy spit rod, two heavy-duty meat forks, a unique counter-balance mechanism, and a powerful motor with an auto-reverse function. Use the incredible range of control to get the perfect golden brown results.

PELLET GRILL APP Download the Broil King® app for the full Broil King® pellet grilling experience. The app lets you control your grill from anywhere so you can set target cooking temperatures, start cooking programs, and even browse pellet grill recipes and FAQ's. All Broil King® Pellet Grills are Bluetooth® and WiFi-enabled, extending your signal range from your backyard to the lumber yard. If you have a cellular signal, your pellet grill is just the touch of a button away.

Porcelain-Coated Cast Iron Cooking Grids These grids are made from cast iron and coated with a matte, porcelain finish. They hold heat effortlessly and deliver the best sear marks for the perfect steak. On the opposite side of the grids you'll see V-shaped channels that are designed to channel drippings into the drip tray.

WHY ARE PEOPLE RAVING ABOUT SMOKE PELLET GRILLS" The Smoke Pellet XL Pro pellet grill body is constructed from 2mm (14 gauge) steel, has 625 Sq.in. (4,032 Sq.cm.) of primary cooking surface, 200 Sq.in. (1,290 Sq.cm.) secondary cooking surface and heavy duty cast iron cooking grids. The Wifi and Bluetooth enabled digital controller provides enhanced temperature control to smoke, roast or sear. The controller display panel is the easiest to read while grilling, check the competition. This innovative product comes fully equipped with a powerful auger, 22-lb capacity pellet hopper, removable grease management system, unique ash management system, deluxe rotisserie kit, 2 electronic meat probes, and base storage and side shelf.

WHY ARE PEOPLE RAVING ABOUT SMOKE PELLET GRILLS" The Smoke Pellet XL Pro pellet grill body is constructed from 2mm (14 gauge) steel, has 625 Sq.in. (4,032 Sq.cm.) of primary cooking surface, 200 Sq.in. (1,290 Sq.cm.) secondary cooking surface and heavy duty cast iron cooking grids. The Wifi and Bluetooth enabled digital controller provides enhanced temperature control to smoke, roast or sear. The controller display panel is the easiest to read while grilling, check the competition. This innovative product comes fully equipped with a powerful auger, 22-lb capacity pellet hopper, removable grease management system, unique ash management system, deluxe rotisserie kit, 2 electronic meat probes, and base storage and side shelf.

Features

  • HOPPER SIZE 22 LBS
  • TOTAL COOKING SPACE 865 SQ. IN.
  • MAX/ MIN OPERATING TEMP 600F / 200F
  • CAST IRON COOKING GRIDS 5 PIECE
  • INCLUDED EXTRAS ROTISSERIE KIT
REGAL PELLET 500 FEATURES
865 sq. in. / 5,580 sq cm total cooking space including porcelain-coated warming rack.
625 sq.in. / 4,032 sq.cm. primary cooking space.
Stainless steel spit rod and forks with electric motor.
Steel hopper holds up to 22 lbs of pellets.
Dial-design for easy and precise temperature settings.
Preset temperature buttons: smoke, roast or grill.
Two electronic meat probes.
Broil King® Pellet Grilling App.
REGAL PELLET STANDARD FEATURES
2mm/14 gauge steel construction
Heavy-duty cast-iron cooking grids
Double-wall lid with oven-grade gasket
Durable steel cooking chamber
Sturdy auger with heavy-duty motor
Removable stainless steel drip tray.
Removable ash collector.
Removable hidden grease tray with disposable liners.
Burn-pot agitator for easy clean out.
Large diameter steel chimney with Roto-Draft damper
Removable stainless steel side shelf
Durable steel bottom shelf.
Stylish and durable stainless steel handle.
Four durable steel legs with two leg-levelers.
Two large 8"/20.3cm crack-proof wheels.
Integrated bottle opener on side shelf.
Durable high-heat paint finish (600C/1,000F)

Quick Specs


  • Appearance

  • Type: Pellet BBQ

  • Features

  • Energy Star Rated: No

ASSEMBLY MANUAL

OWNER'S MANUAL

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WHY ARE PEOPLE RAVING ABOUT SMOKE PELLET GRILLS?

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

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3.9 out of 5

73% of reviewers recommend this product.

5 Stars

Buy It

NewBKFan 2/14/2021

While Im new to pellet grills Im not new to grilling and smoking and I did a huge amount of research on which brand to go with. Was very torn between the BK Regal and other brands most notably the Traeger Timberline given its following and reputation. Went with the BK and was not disappointed Like others have said the quality of this grill is incomparable particularly for the price. It truly is built like a tank. Still learning all of the nuances that come with pellet grilling and the grill itself but realize that Ive got an exceptional piece of equipment here. Ive had gas grills eggs smokers kettle grills etc. but this grill is outstanding and the cooking weve done so far on it reflects the fact that it does everything as advertised. Throw in the true sear capability wi fi/bluetooth rotisserie cast-iron grill and easy-to-remove ash pot and you realize the BK is a whole new animal. And while the fact that we purchased it during the winter with negative zero temps might not be a consideration for every perspective buyer the fact that it does a great job in these seasonal elements is worth thinking about.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
4 Stars

Great pellet grill just a few minor issues

Robert12515 1/30/2021

Did a lot research on pellet grills and decided this one was a great value and would last a long time with care. A few minor complaints 1 the instruction video on assembly has different parts shown that what comes with the grill bottom shelf is perforated while mine is solid. 2 Smoke stack is NOT THE Spin dial ONE but the daisy wheels pointless 3 the pellet dump out is a pain you cant get a bucket under it to catch the pellets because the wheels are in the way and there is not a funnel coming out to guide them away from unit the pellets dont come all out you will have to have some one pushing them out from the top or put tongs into bottom slot and stir. 4 LOVE THE GRILL COVER WELL MADE AND NICE But.... get hung up on the rotisserie in the back if you store it there. 5 MY BIGGEST ISSUES IS THE AUGUR. It sound like its about to break if I use any pellets other than Bk or lumberjack or Webber or cabelas Used a bag of Bear Mountain pellets and you would thing that it was about to break with all the groaning and grinding it made the whole cook ended up dumping them out tried pit boss and same issues. Tried treager pellets and same issues. WHY I had a camp chef and no issues ? These are high quality pellets 100 hardwood and much more available in my area. Overall I would say a 4 star rating have had for about a month. Website and app both need updated and more user friendly. Would be nice to have a video on calibration for the app and probes not sure Im getting a accurate reading.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Smokin Grill

CanadianSmoker 1/19/2021

Had for almost 2 years. No issues even in cold cold cold weather. Once I got used to the pellet cooking style and used to how pellet grills work this is great. Cooking on a fire is definitely different than cooking on gas bit of a learning curve. We now smoke a lot of foods and have the best grilled steaks we have ever had Strongly suggest.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
4 Stars

More than enough food space.

You eat it 11/26/2020

The good: It was fun to assemble. Everything Ive cooked so far has turned out perfect. The bad: I tried several times to get the Bluetooth to work with my phone. No success. The confusing instructions didnt help.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
1 Stars

250lb paper weight

Jmac 11/19/2020

2control boards/temp sensors/ probes. Cannot keep temperatures Takes forever to warmup
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

Really happy with my purchase

Sean75 9/16/2020

Still learning the ins and outs of this fabulous machine Stepping up from a Bradley digital smoker there is no comparison Love this thing We call it my outdoor oven Ive been trying everything on it .
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Simply Amazing

KrisTheRock 9/3/2020

On the expensive side but completely worth every penny. Easy to assemble and even simpler to use. Built like a tank it feels like itll last 10 years or more. You set the temparature like an oven so you get perfect results every time. My favorite feature so far is the fact that you can monitor the internal temp from a distance. If you work from home you can start a slow smoked cook at your lunch break and set alarms based on internal temp. You can go work and itll let you know when you need to do something. Ive had amazing results for both slow smoking and hoter quick cooks like burgers and steaks. I have yet to try the rotissery though.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Best grilling and smoking experience.

Smokin Canuck 9/2/2020

Ive had my regal 500 pellet grill/smoker for a little over a month now. I was sceptical at first but once I tried it out there is no other way to cook. Im never going back to propane or charcoal ever again. Got to love the construction and materials used in the grill best quality out of all the pellet smokers and a reasonable price. awesome product and I highly recommend broil king.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
4 Stars

Regal pellet 500

Moore532 8/29/2020

Have had the grill for 2 months now maybe. Really enjoying cooking on the grill. App on the phone is nice for when your away from the grill. Very easy to use overall. The handle/shelf broke at the welds the first time I tried to move the grill which is why I gave it 4 stars. Although they sent a new one out rather quickly with no push back when I called. The display flickers once in a while. Not sure if that is going to become an issue in the future but it doesnt bother me to much. I would recommend this smoker all day long. Really enjoying it
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Awesome Grilling Machine

Schmidty 8/24/2020

Easy to use. Fill with pellets. Set the temperature dial. Wait till the temp probe says its done. Eat some perfect BBQ. Just doesnt get any simplier than this. And the rugged construction means this grill is built to last. Highly recommend.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Great Grill well constructed North American Made

MichaelH 8/20/2020

I found the grill to be one of the best made grills that can keep the temperature set even when the weather gets cold. It has a very thick metal lid and case the cast iron grates are easy to care for as long as you season them regularly. I have cooked Pizza Salmon Burgers Steaks Chicken and Pork Chops. All came out wonderful and never burned or overcooked. The temperature probes are very handy and provide you an added bonus. I have not used the rotisserie yet I settled on just removing the top rack and doing Beer Can Chicken using a Ceramic stand.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Excellent performance..

vmvpip 8/10/2020

I have to recognize the pellet grill impressed me The performance materials built and the easy way to clean it up put this grill into my dreams.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
3 Stars

Great Grill - Terrible Electronics

HeidiHo 8/6/2020

We bought this smoker about six weeks ago and have such mixed feelings. The biggest feeling we have is we paid way too much for what we actually got. The app is terrible. I called support for help with it almost three weeks ago. No one there can help so they say someone is going to call you. No one ever did. I finally broke out a very expensive thermometer I use for roasts etc in the oven and its always within 1-2 degrees of what the oven says its at. The difference between the actual ambient temperature in the smoker was to what the smoker said it was at was between 35-65 degrees. I called support again and they will be sending me out replacement parts ... once they are in stock again. We paid way too much for a grill that needs constant supervision to maintain a proper temperature and to have to do maintenance six weeks into owning to it. My father bought a different smoker for less than half the price a couple of years ago and has never had to do anything to make it work perfectly but it doesnt have a fancy app either.I should have listened to Dad to save a lot of money and a lot of frustration.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

As advertised.

Silas 8/1/2020

The material used to construct this behemoth couldnt be better. I am 75 years old and I had this unit put together in 1 1/2 hours. The hardest part of the build was flipping it up on the wheels by myself. I have smoked chicken pork Turkey and a slab of salmon all of them were delicious especially the salmon. I grilled a 4 lbs. Porterhouse at 600 degrees to a perfect medium rare in 18 minutes. The grill heats up quickly and holds the set temp. very well. I love this grill and if you are contemplating a purchase buy this.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Met or exceeded all of my expectations

Happy Butcher 7/22/2020

I bought this in early May 2020. Through research of pellet grills had decided that Broil King had the features I wanted at the price I wanted to pay. I specifically liked the sturdy build and the thick gauge construction. I have found everything works great. The temperature control is accurate and consistent the phone app works just fine the electronic controls are intuitive and easy to use. The grill is super easy to keep clean and the grease and ash clean-outs are easily accessible. The rotisserie works great. I also bought the cover - its functional and looks good All in all I am very pleased with my purchase. The pellet grill and my Regal 590 gas grill purchased in 2016 combine to cover off all my outdoor cooking needs. Thanks Broil King.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Monster Machine

Mike in TN 7/20/2020

Everything works wonderfully. Even temps and smokes rotisserie is a nice touch the grilling sear has been perfect burgers come out amazing have not had one jam or issue with this auger so far and Ive gone through about 100lbs of pellets. App works great. Solid thick metal that keeps in the heat. I monitored the temp of an 8lb pig shoulder for 16 hours or so and it was consistent on the smoker temp and the pig meat hit 200 and melted in my gloves. I bought one half the price from some guy named Joe in Oklahoma and frankly it was junk constant auger jams igniter issues and worse. My Regal Pellet 500 just works. As it should be.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
1 Stars

Junk

RP52 7/19/2020

I bought this smoker about 4 months ago. I cooked burgers on it twice and smoked a roast and after that I couldnt get it to heat up. I called and they sent me a new hot rod I put it in and nothing it would not get hot just kept putting pellets in I called and they sent me a new control panel and temperature sensor still nothing. I called again someone told me I was using the wrong pellets even though I tried telling them it wouldnt even light Im sure that had nothing to do with the pellets. I bought new pellets nothing. Called again and am currently waiting for another hot rod. All they will do is replace parts which would be great if it would work. I asked the last person I spoke with about trying to trace the voltage and they knew nothing Im ready to take it to the dump.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

Great Pellet Grill

Carlos R 7/16/2020

I bought my Regal 500 pellet grill about a month ago. I have since grilled New York strips bone in rib steaks baby back ribs and hamburgers the cook was spot on and the flavor was amazing. I will never go back to gas or charcoal.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
1 Stars

Horrible temperature cant trust it.

tsoupy99 7/15/2020

Would not recommend. Very frustrating. Cooks way to high. You can hear it feeding pellets even when its 60 degrees too high. Had a pork tenderloin on and after an hour and a half looked and it was cooking around 300 not 225 it was set at. Trying to solve this problem. Spent almost $2000 after taxes and really kicking myself now. Hopefully broil king will help.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
1 Stars

Very disappointed with this smoker

TG$UY 7/11/2020

I purchased this smoker because I had heard such good things about it especially about how well it held its temperature. It turns out the exact opposite is true. It does not seem to matter how many times I set the temperature at 280F the temperature drops down drastically. Also there seems to be very little smoke.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
4 Stars

Close but not quite there yet

Big Cat Que 7/10/2020

Over the past 20 years I have had 17 different smokers horizon stick burners G eggs Weber Summit charcoal BK Keg etc. between my home and lake properties. This was the 3rd pellet grill Ive bought now first two were GMG models. I bought the BK regal 500 because of the cooking size and the heavy lid for extra insulation and smoke leakage protection. The assemble was easy and the product is definitly built with quality. I normally cook over full wood and charcoal but at the cottage nothing is more convenient then a set it and forget it smoker. I could not have been more excited about this pellet smoker but it has some issues. It takes very long to get to smoking temp. - almost 30 minutes before it settled into a zone twice as long as my old GMG Bowie the second thing is the heat distribution. It was wierd because the coolest part of the grill was right above the firebox. The left and right sides are actually hotter with no water pan For the good once you learn the hot and cool spots you can really cook well on this product. The ash removal system double food temp probes reversible cast iron grills....all great features. In the first 7 days I did a full packer brisket prime reverse sear tomahawk 605 for the final sear chicken on the rotisserie pork shoulder pulled pork etc. PICS ATTACHED...every thing turned out amazing for a pellet smoker. I actually think most pellet grills are never great because of the heat retention and lack of smoke depth but the average person could do a really great job with a little practice....Dont follow BKs rib temps though...bad. This is one of the best pellet smokers in this price range for sure but it still needs some tweaking. If you have never had a pellet smoker before this is a great unit to start with
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
3 Stars

Great smoker temperature reading not accurate

Marty6046 6/2/2020

Great smoker well built app/wifi works great temperature on probes and smoker are far off all the time.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
1 Stars

controller problems

Eric T 5/31/2020

I bought the Broil King pellet grill a year ago. Since the beginning I had controller problems and it had to be replaced 3 times. The last time was in the late fall last year when Broil King finally sent me one. I had it installed and turned it on. After about an hour it seemed to settle in to the temperature I set. So I shut it off and stored it for the winter. This spring I started it up. The screen on the controller stayed blank for several minutes. After tapping the screen several times it finally came on. I wanted to roast a pork loin. After one hour and twenty minutes I finally gave up and turned it off and did the pork loin on my Imperial 590. I am replacing this pellet grill with a competitors product. Too bad Broil King I thought you would have a great product. I was wrong. Granted it is built like a tank but your software stinks.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
1 Stars

Not a good start

Adden01 5/31/2020

Bought this grill to replace a weber SmokeFire. My initial impression was that the build quality was much better than the weber. It started well with the initial burn in and then some rib-eyes then it stopped working. I called service and they determined the hot rod had failed. I had started the grill twice in less than 48 hours and it died. When I spoke to customer service I asked that if replacement parts could be expedited but they decided it was not worthy of the shipping and its been a week and a half. Weber was at least responsive within a day or two when I had issues. The customer service rep from Broil King seemed to not really care that this grill failed after two days.Hoping this was an anomaly but all signs point to the problem being bigger than just the grill.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
1 Stars

Piece of Junk - Poor Customer Support

Angry Dave 5/30/2020

I bought this pellet grill in September. It hasnt worked since I bought it. OMC has shipped out parts under warranty that I had to install myself. Still doesnt come to temperature and will often extinguish while cooking. Broil King/OMC will not offer any compensation or support other than shipping out more parts that I have to install on my own.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

You wont regret your purchase

Spinner87 5/25/2020

Ive had great results with the cook so far. App works well I periodically get a notification to close my lid when it is closed. I have noticed there is some paint chipping on the legs and on the cover of the rotisserie hole.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Works as Advertised

MarcelB 5/21/2020

Received it about two weeks ago and have used it frequently. Burned approximately 35 lbs. of pellets so far. Works great reaches temp in about 15 minutes 450 degrees. Wifi and Bluetooth work without issues. No regrets.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
2 Stars

Not up to Broil King Standards

Baker 5/16/2020

Ill start by saying that any I have made on my new pellet grill has turned out to be amazing. But after attempting a brisket and not being able to enjoy it until the next day I soon found out that the temp readings on the grill and probes were way off. There is a calibration function on the app that doesnt work. Apparently Broil King knows about this issue but hasnt fixed it yet. Another issue is the the lid does not seal very well. I had high expectations for this pellet grill after owning other BK grills that lasted many years trouble free. If your going to have something built in China. The quality is going to suffer and the price should reflect that. Im wishing I had of done more research before I spent $1600 on the Regal 500.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

This Is Smokin

arlog 5/15/2020

Bought about a month ago. Have used 3 bags of pellets so far. Love this smoker. Easy to use. Easy to clean. Smoke penetrates meat all the way through Rotisserie is a great option that we have never used in the past. Highly recommend.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Built like a Tank

Dbb635 5/14/2020

This is my third Pellet grill donated my others to my children but my first Broil King. I was a bit skeptical that the price difference from the other named brand pellet grills would be noticeable I was wrong Starting from the 250lbs of solid quality.. But the smoker itself works like a charm the digital thermostat hold the temp very well as well. I dont regret this purchase at all. Highly recommended the Regal 500.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
4 Stars

Good smoker

Martin Dudu 5/11/2020

I bought this a month ago and cant complaint with the product. Good smoker for the price if you compare with the other smoker on the market. You get more for the same price
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
4 Stars

Great smoker and grilled but electronics need work

OPeter 5/10/2020

I bought Broil King Regal 500 pellet grill and it is tremendous I build and quality I have not had anything I have cooked on it not to come out perfect. The only reason it does not get a 5 star is because of the app it keeps disconnecting and I have to go out and see the temp on the meat probe.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Great Smoker

Mails 5/10/2020

I bought this just over a month ago after debating for quite a while. I have done all my smoking up until my purchase on the Webber Bullet. I enjoyed the smoking part of it but the set up and the constant monitoring became more hassle than it was worth in my busy schedule. The Broil King set up was done in about 90 min and soon after I started my initial burn in. I smoked a Turkey at Easter and it came out better than what I have ever achieved on my Bullet. Simple to use no messy cleanup and I am very happy I made the purchase.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
1 Stars

NO CUSTOMER SERVICE

STEVE198484 5/5/2020

I purchased a Broil King Regal 500 Pellet smoker in late February 2020. I have used it less than 5 times and now the grill wont ignite. After numerous amounts of time I determined that the heating element or hot rod is defective. I have called twice and been disconnected both times after 15 minutes on hold. I have emailed 3 times and no response at all. I wish I would have bought another brand.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
4 Stars

Simple to use

Gubbsj 5/3/2020

Love grill But have not recd free accessories I yet
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
5 Stars

Works great year round

cplehman 4/17/2020

This is a great product I did quite a lot of research prior to purchasing this grill in 2019. I have used it extensively over the past year and it has performed exceptionally The grill automatically controls temp over long smoke times which is a great convenience vs. having to continually check temp. I use it 1x - 2x per week even throughout the winter and it works flawlessly every time.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
2 Stars

Leaks and temperature swings

LIJOE1 4/1/2020

Alittle dissapointed... Smoke comes out of pellet hopper and grease tray. Also smoke leaks out of left side of door. Temperature does not hold well and burns alot of pellets. Nice design and is built like a tank but these issues need to be addressed .
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

Love This Grill

BBQ GUY69 3/24/2020

I have had this grill for 2 months and absolutely love it. I have been smoking with a bradley smoker for many years so not new to the game. I love how this grill gets to temperature and stays there. I have had temperature swings up To 20 degrees but usually gets back fairly quick. Did rib steaks at 500 degrees and they were the best steaks I have ever had. Slow smoked pulled pork and it was awesome. The easy clean out for the pot is perfect. I would recommend wrapping the grease trays with foil as it makes for easy cleaning. The only bad thing I have to say is that the 2 legs with wheels have welded bolts. They have sprayed the threads with paint and I did snap one of the bolts off when I got it. Broil King replaced no questions asked for free and I had it in 5 days which was great. I would recommend cleaning the threads with a wire brush and then the nut goes on easy. Great job Broil King
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
4 Stars

Love it Just 1 issue

jbudist 3/11/2020

Love my smoker Ive had it for almost a year now and have used it multiple times and Ive had amazing results. My only issue is that the probes are showing a temp thats about 15 degrees more from what it should be I have 4 other digital meat probes that I used to compare temperatures and the Broil King ones are significantly off every time. Unfortunately I learned that the hard way the first time I made a roast and it was well done instead of medium rare. My Broil King dealer got me some new probes but they have the same temp problem so I just use my own probes for now and the app is useless to me without properly working probes. For the money spent on this unit I expected a quality product so I will not settle on faulty probes. Currently my dealer and Broil King are working on a solution. Other than that the smoker has worked flawlessly.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
2 Stars

Constant jams

Mark Smoking Im the cold 2/9/2020

I bought this a year ago expecting great things from it. It started off well its well build and insulated well but has frequent jams. I have had to remove the auger 4-6 times . I use broil king pellets and store them in a dry place. This is not a good enough product for the cost. I have ruined two pork cooks and another defrost of moose sausage pork ribs and chicken wings is now relegated to the BBQ because of the jams. This is not good enough for the price.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

Masterful Grill For The Grillmaster

Don_Pachuco 1/20/2020

This bad boy is second to none. First off it is built like a tank. I had been looking at pellet grills for their versatility since my previous smoker died the morning of Thanksgiving 2018. I compared dozens of brands read reviews and visited forums. Just about all of them are made in China or Taiwan NOT THIS ONE. This magnificent creature is made in North America by North Americans. It might not be USA made but Canada is as close as you can get. The thickness of the metal is solid everything fits together the way it should and at 250 pounds out of the box its the pellet grill heavyweight champion of the world. It is heavy so if you are not as impatient as I was have a buddy help you. The grill and I weigh the same so I was able to stand it up without damaging it after I installed the legs by myself. I am fortunate to have a Wi-Fi extender for my smart garage door opener get the unit paired to my phone and connected via Wi-Fi and Bluetooth was seemless. I recommend having a strong and not wonky signal for it. Dont complain if you dont stay connected Wi-Fi extenders are cheap. Look for a cheap one on various sites new or used. Dont cheap out. For Gods sake you just spent over a $K on a grill. I already did the initial burn in seasoned it and completed one rather marvelous cook on it. For its maiden voyage I smoked and reverse seared two Delmonico ribeyes two New York strips and a lovely tri-tip. Since it was the first time I used it I could probably do better next time as far as the grill marks on the meat but the taste and looks speak for themselves. Two days later I smoke/roasted a fresh organic never frozen whole chicken using the rotisserie. That weekend I did about 35 hamburgers. I was very much wanting to do either a frozen or take-and-bake pizza on there but its Wisconsin in winter and wouldnt ya know it it got cold. Ive had no connection problems and no issues with the app whatsoever. I think most complaints are just user/operator error. Before you whine and post a 1-star review from your safe-space and/or parents basement try reaching out to get help. Companies can be misrepresented with negative reviews because people dont do their due diligence first and then reach out for help. Ron has been more than accommodating by chat or email when I have needed anything.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
1 Stars

Terrible design

LdLsmo 12/23/2019

6 months into a run around. Cant get more than 450 degrees inside and LED readout shows 600. With the 225 degree button it reached 195 and no more. Customer service keeps blaming me for their like I cant read and follow instructions. Big mistake this is an absolute piece of junk
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

Awesome product

Lina 11/29/2019

I have this bbq and its awesome. Wouldnt go back to propane
Originally posted on broilkingbbq.com

Yes, I recommend this product

 Incentivized Review

Ease of Use

 

Value

 
5 Stars

Awesome

Tristyn 92 11/29/2019

I bought for my husband on fathers day and he has been smoking everything So good. Even had a problem with the motherboard and broil king replaced immediately they couldnt let us be without a smoker for to long. It took 3 days for the part to come in we live in the middle of nowhere so that was quick.
Originally posted on broilkingbbq.com

Yes, I recommend this product

 Incentivized Review

Ease of Use

 

Value

 
5 Stars

Built like a tank - best grill or smoker ever

jschmidt32 11/26/2019

I bought this a month ago and its helped me produce the best-tasting food Ive ever made. The fact that I can sear on it in addition to smoking is a game-changer for me.
Originally posted on broilkingbbq.com

Yes, I recommend this product

Ease of Use

 

Value

 
1 Stars

Terrible

unhappycustomer36 11/15/2019

I bought this in the summertime I wish I had a time machine to go back and talk myself out of it. I bought it mainly to use as a smoker but also liked that it would heat up enough to sear/grill as well. As a smoker it has been a failure mainly due to the temperature fluctuations every single time I cook on it. Example: today I put ribs on and set to 225F for 3 hours. One hour in I get a notification from the app that the temp has just randomly hit 500 By the time I get back to get to the grill the ribs are already burnt and dried out and off to the trash. How is anyone supposed to smoke something when the grill randomly decides to more than double the temperature? I dont have the time to sit and monitor it to make sure its working properly I count on the manufacturer to make a product that will work as advertised. This pellet grill is a waste of time pellets money and metal. I didnt spend $1700 to be a tester for Broil King to learn what not to do with a pellet grill. Lesson learned back to propane I go.
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
5 Stars

Love it

Bibs 11/14/2019

Just bought this Easy to assemble and very well constructed. I owned another brand before buying this and this is the best bang for you buck
Originally posted on broilkingbbq.com

Yes, I recommend this product

 Incentivized Review

Ease of Use

 

Value

 
1 Stars

Dont buy this

Ripped Off 11/10/2019

Ive owned this for this for two months and Ive been able to fully cook my meal on it only once. Ive been embarrassed several times when I had company over for dinner and it wouldnt work. The Hot Rod part has been replaced twice. Broil King will not let me return it and they will not offer any support or help to try and get it working. I spent $1200 and Ill be taking it to the dump
Originally posted on broilkingbbq.com

No, I do not recommend this product

Ease of Use

 

Value

 
3 Stars

Robust build gremlins in the controls

BdgInYYC 11/3/2019

Very impressive build qualitycomplete with an insulated lid and thick gasket. Has all the features some of the newest pellet grills haveand they all come standard wifi app-controller rotisserie. The thing that loses all the stars started four cooks in when the grill wouldnt heat up. A call to customer service to report the systems was met with cynicismthe unit couldnt possibly be doing what I said it was. I finally convinced them to send something alonga new hot rod which heats the pelletswhich arrived quickly. When I took the unit apart and replaced the hot roda quick process That requires very little handyman skillsthe problem persisted. Must be the controller Weeks and weeks went by with no controller in the mail. After three months of ownership but over two months of it being an expensive lawn ornament and nothing more than pushed timelines working directly with the manufacturer I hit my breaking point and engaged the the place that sold me the unit. Sixty minutes after reaching out to the retailer a controller was in the mail to their shop a complimentary service call had been booked and i was much closer to having a resolution. Major kudos to the retailer not so much for Onward. I lost the summer because of their supply challenges. The new controller still behaves unusuallyjust today during the startup cycle it shut itself off after 20 minutesbut has been bumping along and holding temp well after I restarted it. A bit nervous to leave it on long cooks unattendedbut I purchased the unit to do just that thanks to the app which gets dumped on in forums but I dont mind using at all. Hopefully the controller challenges are growing pains. I love buying from a Canadian company. And I would buy another product from the retailer in a second based on their commitment to making it right.
Originally posted on broilkingbbq.com

No, I do not recommend this product

 Incentivized Review

Ease of Use

 

Value

 
5 Stars

Heavy Duty Pellet

Mr Bulldog 10/23/2019

Bought this in spring of 2019 and love it. Everything involved is quality and heavy duty. Blue tooth is great no need to leave the party to check temperatures.
Originally posted on broilkingbbq.com

Yes, I recommend this product

 Incentivized Review

Ease of Use

 

Value